Vos conditions de ventes

General conditions

Any command of products in the online shop LE SITE DES MARIAGE-LUXE.COM requires a consultation of the general conditions in advance.
Accordingly, when the customers wish to order online products presented in this online shop, they agree to be completely aware that their agreements concerning the contents of the general conditions don’t require a handwritten signature of this document.
Consumers have the right to save or edit the general conditions, both editions of this document have wholly responsibility. The consumers declare before the command that the acquisition of these products is not directly related to his professional activity, their acquisition will be reserved for personal use on his part.
As a consumer, the client has specific rights which would be remitted once the goods or services purchased through the website were related to his professional activity. The online shop set up by LE SITE DES MARIAGE-LUXE.COM lists the following information:


Article 1: General
The general conditions show the entire obligations of all sides. In this sense, the consumers are regarded as accepting all provisions mentioned in the general conditions. Any general or specific condition contained in documents sent or given by the consumers may not be integrated with the presented general conditions, since these documents would be incompatible with these general conditions.


Article 2: Proof of the transaction
The computerized records, stored in computer systems of LE SITE DES MARIAGE-LUXE.COM in reasonable conditions of safety, will be considered as evidences of communications, orders and payments between both sides. The filing of orders and invoices is executed in a reliable and durable support which can be presented as evidence.


Article 3: The description of the products
The accuracy of the description of products offered by LE SITE DES MARIAGE-LUXE.COM is subject to the information provided by suppliers of LE SITE DES MARIAGE-LUXE.COM.
The information related to each detailed product descriptions, their photos, names, etc., are indicative.
In case of false information of a product, LE SITE DES MARIAGE-LUXE.COM has no responsibility.
However, LE SITE DES MARIAGE-LUXE.COM promises to correct any error or neglect as soon as being informed.
In case of nonconformity of the product or false character of the information published, LE SITE DES MARIAGE-LUXE.COM has no responsibility


Article 4: Price
Prices are quoted in euros and they are not valid until the validation of a command. They don’t include shipping fees, supplementary bills, and they are indicated before the validation of the command.
Les prix tiennent compte de la HT applicable au jour de la commande.


Article 5: Payment
We accept payment by bank transfer, Postal Order and Paypal.
For bank transfers, it is important to mark the order number on bank title and on the Postal Order (this reference is indispensable for us to identify your payment)
The customers pay for the transfer fees.
In case of emergency, the fastest mode of payment is by Paypal, or Carte Bleue.


Article6: Security
The coordinates of your credit card is encrypted by using SSL (Secure Socket Layer) and will never be passed unsafely on the network. The payment is directly executed by the secure server of Paypal. LE SITE DES MARIAGE-LUXE.COM is not accessible to these details, and will not hold it on its servers. That is why they are demanded during each new transaction.
? Clause of property reservation
Les produits demeurent la propriété de LE SITE DES MARIAGE-LUXE.COM jusqu'au complet encaissement de la commande par LE SITE DES MARIAGE-LUXE.COM. However after the receipt of the order, the risks of goods are transferred to the customer.
? Payment Default
LE SITE DES MARIAGE-LUXE.COM reserves the right to refuse delivery or actualize an order of a customer who have not totally or partially paid his previous command or with whom a dispute of payment is under disposal.


Article 7: Availability of products
The order will be executed within 4 days from the day after the consumer has settled his command. After receipt of your order, we check the availability of product(s) ordered. If unavailable, we promise to deliver the product or offer a similar product at a price similar, or offer you a purchase order within 30 days from the validation of the order. You can simply request our Customer Service the cancellation of your order and a refund by cheque, by simple mail.


Article 8: Transportation
The orders are delivered to your home by Colissimo or Chronopost according to the customer’s choice, delivery costs (including port, packaging, package manufacture) are indicated on the site during your order.
You will be informed to track your package by sending your package number by email.
1. By Post office http://www.laposte.fr/colissimo/
2. By Chronopost http://www.fr.chronopost.com/fr/tracking
LE SITE DES MARIAGE-LUXE.COM deliver throughout France, Corsica, Overseas Territories and all over the world
The products are delivered to the address given by the consumer.
The telephone number is required. Pay attention that the delivery address should be correct and complete. The shop LE SITE DES MARIAGE-LUXE.COM is not responsible if the customer indicates a wrong delivery address. If the package is returned back due to customer’s error, the transportation fee for the post is charged to the customer.
In case of delivery delay (later than the date that we've indicated in the e-mail), we ask you to let us know by phone or by sending us an email. We will contact the Post Office for an investigation. This investigation could last up to 21 days from the beginning of the investigation. If the product is found during this period, it will be re-routed immediately to your home (most cases). But if the product is not found at the end of 21 days of investigation, the Post regards the package as lost. It is only then that we can send you a replacement product, at our expense. If the products ordered were not available at this time, we will refund the amount of products concerned by the loss of the carrier.


Article 9: Reception package
You must verify the conformity of goods delivered at its arrival and before the signature.
Vous devez indiquer sur le bon de livraison et sous forme de réserves manuscrites accompagnées de votre signature toute anomalie concernant la livraison (avarie, produit manquant par rapport au bon de livraison, colis endommagé, produits cassés…). (damage, missing product compared to slip, damaged package, products broken…). This verification is considered therefore that the customer, or a person authorized by him, has signed the delivery note.
You will also need to report anomaly by registered letter and confirm your reservations to transporter within 3 working days after receipt of the articles and send a copy of this letter to:
MARIAGE-LUXE
Zhang xiuhua
9-2-202, TianJiaoGongYu, GuangRongDao ,HongQiao TianJin, China
300130
If the products need to be returned, you must request our customer service within 7 days after receipt. Any claim after this deadline will not be accepted. The return of the product would be accepted only in their original condition (packaging, accessories, notice).


Article 10: Right of withdrawal
You have a period of 7 days from the receipt of your package to inform Service Clients of your desire to return the product.
After this deadline, your request will be refused. Be sure to return the new and unused items in their original packaging, with labels, buttons and rhinestones. Some items are delivered with seal of security which is imperatively reserved, even for a fitting.
If the security seal is lost, it will not be exchanged or reimbursed.
We will not accept items that seem to have been used.
In case of nonconformity or abusive return concerning the return process, LE SITE DES MARIAGE-LUXE.COM reserves the right to refuse une commande ultérieure à un client.
Please return the article by colissimo registered letter. The fees are charged to the customer. The refund would be refused. Otherwise, we decline any responsibility if the package is lost or have not successfully reached us in 7 days. No investigation will be carried out by our services to postal officials.
To process your request for return correctly, thank you for reminding us of your full address.
Unfortunately, the transport fee will not be refunded in all cases.
No withdrawal will be accepted if the product is returned à sa commercialisation
? Exclusions
The right of return may not be executed for all the following products:
Products on sale:
The on sale products on the site will not be retaken or exchanged. Dans le cas de vices cachés les produits soldés seront repris et remboursés.
For articles modified or customized (adding a traîne, adding sleeves, changing colors, adding pearls, shortening sleeves, etc…) The right to return any item modified compared to the original photo on the site of LE SITE DES MARIAGE-LUXE.COM may not be executed.
In case of using the right of withdrawal, the CO.LTD FU HONG will make every effort to repay the consumer a purchase order within 20 days.


Article 11: Exchange
It is possible to make an exchange. The costs of return are charged to the customer, and we offer 15 € as transport fee for the new article provided. In all cases, it is obligate to contact us in advance so that we can provide you with detailed instructions for exchanging articles.
All purchases must be returned or exchanged in 3 days after receipt with the bill or proof of purchase and their labels. We don’t take back or exchange clothing worn or processed.
Neither side has failed to meet its contractual obligations, as their process is delayed, obstructed or stopped by a fortuitous event or force majeure. Sera considéré comme cas fortuit ou force majeure tous faits ou circonstances irrésistibles, extérieurs aux parties, imprévisibles, inévitables, indépendants de la volonté des parties et qui ne pourra être empêché par ces dernières, malgré tous les efforts raisonnablement possibles.
The side affected by such circumstances should notify the other one within 10 working days after the date whtn it has been informed. The two sides work together and agree on conditions under which the execution of the contract will be continued within one month, unless it’s impossible to examine the impact of the event due to force majeure.
If the force majeure lasts more than three months, these general conditions may be terminated by the injured side. Specifically, are considered as force majeure or accidents, in addition to those usually used by the decisions of the courts and French tribunals: transportation or supplies block, earthquakes, fires, storms, floods, thunder, telecommunication networks shut down or specific difficulties in telecommunications networks outside customers.


Article 13: Tariffs
Any order placed on the Website LE SITE DES MARIAGE-LUXE.COM should be subject to taxes and customs duties which are imposed when the package reaches its destination.
These tariffs and taxes related to the delivery of an article shall be charged to the customer. We are not required to verify and inform you of customs duties and applicable taxes. If you want to know, we advise you to ask the competent authorities of your country.


Article 14: Responsibility
The responsibility of LE SITE DES MARIAGE-LUXE.COM will be limited within the amount of the order and may not be liable to a client or a third party for any direct or indirect damage, loss of turnover occurred survenus de quelque manière qui soit, even if the possibility of such prejudice existed at the time of purchasing the product.
LE SITE DES MARIAGE-LUXE.COM is not responsible for material or immaterial injuries and damage related to the use of Internet when browsing the site LE SITE DES MARIAGE-LUXE.COM, neither for a break in the network of any kind, nor for intrusion of a virus, Trojan horse or other harmful element to the user.
LE SITE DES MARIAGE-LUXE.COM is not responsible for the failure of a command in cases of force majeure, disruption of public services (strikes, demonstrations, fire in a post office, etc.), or any other unpredictable natural disaster.


Article 15: License access to the Site
We give you a limited license to the site for your personal use. This license does not allow you to use this site for sale or for any other commercial uses, neither its contents, under any circumstances (products list, descriptions, prices, downloading or copying information on behalf of another trader, use of data, software, sound clips, graphics, pictures, photographs, tools).
This site or any portion of this site shouldn’t be reproduced, copied, sold or used for commercial purposes in any cases without our express written permission.
You shouldn’t use techniques to copy a brand, a logo or any other information (especially images, text, models)which we own. You shouldn’t use meta tags or any other text "hidden" containing our name, our brand or our group companies without our express written consent. ALL unauthorized use will terminate the license that we've granted.


Article 16 –Modifications of generals conditions
LE SITE DES MARIAGE-LUXE.COM reserves the right to modify its general conditions at any time.
Each modification will be reported by email to members of LE SITE DES MARIAGE-LUXE.COM

The online shop LE SITE DES MARIAGE-LUXE.COM is managed by the Robes de MARIAGE-LUXE
TIAN, 501-1-19,GeDiaoChunTianHua Yuan,GuanKai 4MaLu,TianJin, China
300102